How to limit monthly spending?
You can limit your monthly spending by submitting a persona request, with the amount where monthly subscription is included. The limited amount is calculated based upon the formula: Limit = Monthly subscription + traffic
VAT is added on the limited amount.
For all postpaid customers, a detailed bill is free of charge. You can submit a request in our shops, and the maximum period is the last three months.
How to transfer the money from one number to another?
All active postpaid and prepaid customers can refill another prepaid customer account by entering the amount of money by following instructions through short code Menu *123# My Menu. When transferring the money you need to enter the phone number and the money amount. Short code for transferring the money is: *106*069xxxxxx*y# where xxxxxx is the phone number you want to refill, and Y is the amount (1, 2, 3...) in euros.
Amount can be minimum 1 EUR, or 20 EUR maximum. A customer can execute many smaller transferrs, but the overall amount cannot exceed 20 EUR on a monthly level.
A customer whose number is part of a business package, cannot transfer money without written authorization.