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Telenor Customer Service enables you to quickly obtain the desired information. We have improved our customer service with our new and more up to date way of communicating with our customers.
All you ever wanted to know about your bill, services available, available plans, or about the Telenor coverage you can simply and effortlessly learn through the customer service available to you at all times.
After placing a call to the toll free 1188 number you will receive instructions that will take you to the desired menu. Following the greeting message, by pressing the option of your choice in a very fast and simple manner you can obtain the information you have been looking for.
Telenor Customer Service also possesses the ability to automatically recognize a postpaid or a prepaid user. In this way, the service takes you directly to the desired menu and therefore saves you time.
In order to even faster and easier obtain the desired information, Customer Service also offers you short codes: a combination of numbers by which when dialed you can directly go to the chosen option.
Dial 1188 and with the help of short codes choose the desired option:
For the postpaid users:
12 Information about your bill: current charges on the account, adding value to another account...
13 Information on billing plans
16 Modifications: GPRS, MMS, SMS, PIN, PUK
For the postpaid users:
21 Information about your bill: current charges on the account, adding credit...
22 Information on billing plans
24 Roaming – info, activation, deactivation...
25 Modifications: GPRS, MMS, SMS, PIN, PUK
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The customer service is at your disposal 24 hours a day, seven days a week |
In the case you have a question not covered by the available options, you can contact an operator who will offer you an expert’s response to any of your inquiries and help you enjoy the uninterrupted communication.
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